Thinking of turning to AI for health advice? Stop and think again – before putting your health information online. In Australia there are a number of high quality, credible health resources available online that provide safer alternatives to AI tools. Many of these are in the Hepatitis SA Library. See the list below.
To view or search the rest of the Hepatitis SA Library catalogue, visit hepsa.asn.au/library.
ChatGPT Health promises to personalise health information. It comes with many risks.
Melbourne, Sydney, The Conversation, 2026
ChatGPT Health allows users to link medical records to chat. But it hasn’t been independently tested and will make mistakes.
‘Unbelievably dangerous’: experts sound alarm after ChatGPT Health fails to recognise medical emergencies
Sydney, The Guardian, 2026.
ChatGPT Health regularly misses the need for medical urgent care and frequently fails to detect suicidal ideation, a study of the AI platform has found, which experts worry could “feasibly lead to unnecessary harm and death”.
What’s the best way to use ChatGPT for health questions?
Sydney, Sydney Health Literacy Lab, 2025.
Educational resource to assist people to assess what types of health queries can be safely answered by ChatGPT.
healthdirect Australia
Canberra, Healthdirect Australia, 2026.
Comprehensive health information website. Includes symptom checker, information on health conditions and medicines and a directory of services.
Better health channel
Melbourne, Victorian Department of Health & Human Services, 2026.
Health information website, includes information on medical conditions and health and wellbeing.
Helplines and health service directories
Adelaide, SA Health, 2026.
Online and telephone health advice lines available to provide you with expert health advice, support and information.
To see more resources on this topic, as well as other items added to the catalogue last month, visit our library homepage. Please contact us for more information or assistance in accessing resources.
Last updated 30 April 2026
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